I didn’t, the thing with chargeback they don't do it after one month. At least that’s AMEX. I’m sure there is a fight to make and get it back, but I’d rather work and make money instead of fighting to stupid people and system.
Maybe worth looking into other providers. I've never had issues disputing charges. Granted I dispute maybe 1% of the transactions I make, because I only do it if I legit got scammed. I think paying for a month and not getting a month is a scam.