if you want to sound like you know what you are talking about, don't talk about "total sales", you want to talk about quantity demanded at the market clearing price vs the monopoly price, and the effect that has on producer surplus.
and what is bad about a monopoly in economic terms is not that they extract a higher price and profit from their smaller number of customers (those customer choose to purchase the product because it's worth it to them), it's the dead weight loss which represents unmet demand which slows the economy overall