Hacker News Reader

Comment by angulardragon03 | Hacker News Reader

> also sends gray bubbles

Incoming messages are _always_ gray on iOS, irrespective of the use of iMessage or SMS. Your solution is not any different in this regard.

View on HN

It looks like in iMessage for business, the phone’s user’s outbound messages show as dark grey (as opposed to normal iMessage and SMS/RCS which show outbound messages as blue and green respectively). I assume this is supposed to communicate that you’re talking to a different sort of entity, not a normal person on a phone.

Personally I don’t see why you’d care. My business isn’t trying to pretend to be a normal person using a phone, so why would it matter?

https://www.apple.com/ios/business-chat/

I’ve never seen a gray bubble and have received incoming messages from all different types of accounts

Then there’s a misunderstanding here. I have an iPhone. When I open my Messages app and view a conversation with someone with an iPhone, my outbound messages are blue and their messages to me are gray. When I open a conversation with a non-iPhone user, my outbound messages are green and their messages to me are still gray. Are you sure you’ve never received a incoming gray message? Because that doesn’t seem possible, unless you’re talking about something other than what I and the person you responded to are talking about.

As far as I can tell, the OP’s insistence that their service won’t send gray messages seems entirely disconnected from reality.

yes, what I originally meant was that Apple iMessage for Business has gray bubbles for the messages that you're sending (or the ones that would normally be blue)

Incorrect.

Reply on news.ycombinator.com