Note that I'm not disputing the validity of the counterexample itself.
The world runs on trust, specifically trusting expert advice. It'd seem that due to resource constraints and scale, that's the best available option. By extension, there should be absolutely nothing weird or surprising on people following suit. It's why these companies themselves rely on expert counsel, and defer to their appraisals for marketing. The opposite is what's weird and unusual, and what requires more substantiation.
It's interesting that those who come out swinging against "trusting the experts", or really, trusting anyone else but them, not only ~never acknowledge this, but are seemingly outright proud of it, considering it as their own unique little trait, egocentrically revelling in it. It's almost as if epistemic rigor and truthfulness was not their actual concern.
Woohoo, I'm distrustful and cynical. Behold my unfathomable wisdom! Bonus points if they're also hurtful, because flipping the arrow on "hard truths -> hurt feelings" is a masterclass in reasoning too, of course.
I can appreciate faulting experts and organizations for misusing people's trust, and looking out for this angle, but given how unavoidable and fundamentally useful trusting itself is, blaming people for defaulting to trusting makes no sense to me whatsoever. It comes across as just the usual trope of blaming the individual. If you're from a lower-trust culture / environment, I can appreciate why you'd have a more distrustful default disposition (and why people might come across as suckers), but the principle still holds.
Given its elementary nature (very easy to state), you can bet that a lot of very bright people have worked on it (I know of one MIT graduate who specialized in Geometry had a lot of interest in it).
Moreover, model output is incredibly good at looking credible but being wrong. It has NEVER produced something correct for me in a field of which I am an expert without some external oracle to validate claims (like e.g., Lean)