> and the problem will be allowed to reoccur again and again
You're already placing blame here.
We don't know the details other than what Railway has said.
You're already placing blame here.
We don't know the details other than what Railway has said.
If Railway did something wrong, then letting that be known may help other customers avoid the same ~mistake.
Is that possible? Absolutely.
Has Google also done similar things before? Absolutely.
I certainly wouldn't bet my house on either possiblity.