The dotcom boom (it wasn't a crisis) was about putting brick and mortar stores online and making shopping more convenient and price efficient. The younger generation was much more enthusiastic about shopping online, and being initial drivers of it. I remember the $25 off (no minimum order) coupons to basically get free stuff every week. The older generations still preferred to go to a store. It was a much slower progression taking 10-years for the older generations to become comfortable with shopping online.

AI is being driven by the more enthusiastic older generation (in my view) and it's not just about taking a fraction of brick and mortar sales away, it's about systematically replacing the full breadth of white collar jobs, especially the entry level jobs. You know, the jobs that college grads are vying for.