>Absolutely agreed. It feels like tech companies forgot that they are supposed to add value to users.
They lost the plot long ago. They're firmly in extraction mode now: how much value can they get from end-users?
They lost the plot long ago. They're firmly in extraction mode now: how much value can they get from end-users?
Beyond that though is the dream that highly persuasive efforts will be effective at overcoming hesitation and converting it into new desires and preferences. Like the way it has worked under so many situations. But with survivor bias firmly in mind, those are the orgs where no miracle was actually required before it could lead to a windfall.