They had a datacenter burn down (in large part because it was fully built using wood) and lost all customer data and did not take any action for 6 months after the incident.
They're just not a serious company.
While the incident did happen, a lot of actions were taken and most of the data was recovered. OVH now also keeps backups even for clients that don't pay for it.
I was hit by that datacenter catastrophe and got my data back almost immediately, in a new VM.
I've been using them for years with little issue (no more than happened on my AWS or Azure accounts, I would say less because it's less of a mess in general).
Stop spreading false rumors.
Aside of that exceptional case - overall they are pretty great and cheap.
I had a VPS there and all the data was lost. I'd like to see any proof that data was recovered, because that's simply not true.
All else equal, a more stable backup is of course better, but any backup is better than no backups, so choosing the cheapest possible option is often the best strategy since that's the one that you're the most likely to keep using long-term.
Wooden floors contributed to the fire, they were fire resistant but that only lasts so long. Fire-doors are often the same type of wood.
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