To me, young people just don't seem to know, or want to know, that information and knowledge can be gained from a person. It's the arrogance of youth x100
They have a supercomputer in their pocket/on their desk, and an AI that knows 'everything'. I can't imagine what it's like being a teacher right now.
How's your AI going to explain the office politics? The CTO's opinion on things? Talk about recent outages and learnings (details of which are not often on blogs)?
They think all they need is knowledge and facts and none of history, politics, communication etc
I think a lot of is that an AI or Google search won't challenge them, push them, disagree with them - and that's comforting to them, and more desirable than the learning that could happen