On the former - paying is:
Unlock phone
Launch app
Authenticate
Choose to pay with pix
Scan QR code
Enter amount
Authenticate again
Wait
Payment made
Show cashier your phone
Which is considerably more involved than a contactless payment.On the single point of failure side of things - I was at an event in Brasilia a month or so back, pix grinds to a crawl, taking 10+ minutes per transaction, and the drinks queues rapidly got out of hand. As nobody accepts cash any more, and because nobody has a card any more, this meant they sold practically no drinks.
So it ain’t bad but tbh passing bits of paper back and forth is still easier.