Tesla owner won $10k in court for Tesla's FSD lies. Tesla is still fighting him
electrek.co
electrek.co
I repeatedly complained it was activating “emergency lane departure” while driving manually, even after disabling the setting. This had the effect of the vehicles swerving towards cross walks or walls.
Clearly a software issue but they played dumb and forced me to book service visits and refused to provide loaners.
Each time they returned the vehicle(s) with a short resolution of “expected characteristic”.
I read my purchase agreement, emailed them, and simply stated they are obliged to buy back my fleet given its a hazard to public safety. They obliged without discussion.
There were also other persistent issues with the vehicle beyond the software but i suspect the software put them into a double bind where if they “fix” it they create more liability via accidental disengagements.
Glad you had success. Did it require lawyers?
I called them up, gave a short explanation, and they sent me to their vendor who handles the returns, no issues. Full price (including tax etc) back.
AIUI, they know not to fight, since in CA when they loose, they pay your legal fees.
Once it had been in N times, the game was over.
Also, by having some skin in the game, my guess is you're a lot more likely to drive it responsibly, which is probably the most effective safety feature of all.
https://www.ietl.net/news-details/no-more-drunk-driving.html
Unfortunately not upgrading means missing out on improvements to physical safety in the event of a crash.
The problem is I drive in a city with really narrow roads and it triggers the collision warning all over the place. I've also had it slam the brakes in a situation where that was not a good idea at all.
The forward attention warning ("you should take a break") is another one I'd love to be able to tune. I have a lot of late nights at work, falling asleep or becoming distracted while driving is a very real hazard that I appreciate, but it's absurdly sensitive.
At the time I got the car I wasn't sure if I wanted the old "totally obsolete" AP1 or the "probably going to get way better (cough)" AP2; I'm glad I got the obsolete version....
I wonder if there are modern cars with systems comparable to the mobileye system from the original tesla setup.
I understand your pragmatism, but it still boggles my mind how this metric could be considered satisfactory.
With an AP1 car, you can scan ahead 5-10 seconds (in about 1 second) and pretty quickly assess if the car's going to have a hard time with anything coming up (mostly it is an issue of lane lines vanishing in highway curves or lanes splitting ambiguously).
It is in the happy medium of predictably stupid such that it isn't ever really trusted. Something smarter may lull you into trusting it more, which leads to situations where it can trick you... I imagine there are people who think it's safe enough to scan the road every 1-2 minutes when in a more automated vehicle, and obviously the ultimate goal is "people in car ignore the driving aspect of the trip" -- both of those seem pretty ambitious goals but people are spending gigatons of money to solve these, so maybe it'll be solved?
I've also had animals jump in front of me (just in general, not related to teslas); driving is just dangerous but is a lot more convenient than walking everywhere.
1. The scale of the fraud was too big
2. From emails it seemed she intentionally tricked investors
3. The product, medical equipment, endangered patients.
I think this can be applied to Tesla too (though I'm not sure there is enough evidence of 2). Shouldn't someone in charge be sentenced to at least a few years?1. She stopped making money for rich people.
2. She herself wasn’t rich enough.
Leon is too rich, and he keeps on making money for the right people.
Kinda-sorta off-topic (but not really), it reminds me of Charlie Javice. She sold a database of college loan applicants to JP Morgan for $175 million -- it later turned out that she had fabricated most of that data.
They may have committed false advertising or "failed to deliver on contract" but they are civil matters, which could still involve big payouts, but not prison time.
This is the type of person that deserves to have a statue in public
George and Ora Lee appear to be a couple who died hours apart in 2016 after being married for 58 years.
In 2000, NationsBank in Charlotte bought Bank of America. They used the BofA name, but the NB people ran things. Hugh McColl had been the CEO of NB for years, and he was CEO of BofA for a year. The next CEO, Ken Lewis, was also from NB. I worked for BofA in Chicago from 2001 to 2009. I talked to people in Charlotte all the time. I almost never talked to people in California.
Now that I think about it, I dealt with people in a lot of regions of the US, but almost nobody on the West Coast.
A lot of things can happen between 1928 and 1999.
NationsBank also "took the Bank of America name".
The flayed the solution of “popup factories” in cities across the US to carry out the upgrade.
I get why Tesla will resist this, but a part of me admires the pettiness (but reasonableness) of a bunch of owners demanding the hardware upgrade and then never buying FSD.
If we describe HW4 as 99% of the way to true FSD, then HW3 is probably 95% of the way.
Though approaching 100% (maybe 2x the human standard) is going to be exponentially harder to get to.
In this case the final 1% is 200x harder than getting to the initial 95%.
I don't think Tesla can honestly claim 99%, or 95%, or even 50% of the way to FSD until they solve these issues. Until they do, it's just a fun toy. After all, years ago they were claiming that you'd be able to "summon" a Tesla sans driver from LA to NYC. What happens if there's a winter storm on the way?
If we describe current LLMs 99% of the way to AGI and full sentience then https://en.wikipedia.org/wiki/ELIZA was probably 90% of the way.
What part of that final one per cent includes "will not blow through railroad crossing gates when a train is approaching"?
Or "will work in a Pittsburgh winter's night on a snow covered, poorly line marked road"?
Selection bias. The only people buying Teslas anymore are people who can explain away a Nazi salute. They'll explain away anything bad about HW4 as well.
The article says there's already been other small claims over this where they settled, such as in 2023 in the UK also for $10k
For instance CPI inflation calculator says 10672 in Jan. 2022 is $12,534.44 today.
Which is why I think Tesla shouldn't be slow-rolling their doing whatever is necessary to get those of us who pre-bought FSD up to the HW4 level. HW4 won't physically fit in a 2016 Model S? Give us a 2026 Model X (they dropped Model S), and you're still $160K ahead.
I've been surprised that there hasn't been a major class action about the FSD. I've been very happy with the car, but the FSD was outright fraud.
Garbage. It was never advertised as that, and all the subsequent "clarifications" or "scoping" of FSD have been because Tesla has been dragged kicking and screaming into adding them, by lawyers, by attorneys general, by the NHTSA, etc.
"The car CAN (emphasis mine) drive itself. The driver is only in the seat for legal purposes." is how it was sold, not "invest in the vision of a FSD future". Then there was "well, providing regulators allow us", then "well, once we actually finally finish the software", and all that garbage.
I don't see how you reconcile "it'd be fair to consider it an investment" with "outright fraud". Even if you ignore my lens, it's not "fair" to rope some into an "outright fraud" "investment".
That rate was determined by the Consumer Credit Commissioner of Texas, which calculated it using the federal reserve rate, which itself is selected to meet an inflation goal, incorporating current inflation levels as well as the predicted inflationary effect of changing the server rate.
If inflation was zero, the interest rate would have been lower. If inflation were double, that rate would be higher.
Interest is awarded to counter the affects of inflation and the loss of opportunity cost. They aren't accounted for individually, instead inflation is part of the equation.
I meant that the ruling awarded interest from the date of judgement to the date of payment but does not account for Inflation between the date of purchase and the date of judgement.
I didn’t mean to imply that interest and inflation are unrelated, I was referring to the two different time periods. Sorry if that wasn’t clear.
It's now called "non dairy soy beverage" on every carton.
She read the ingredients list and found that the real cheese was part of the breadsticks. The cheese dip had no cheese.
It'll vary by state, in general I don't think so? Or at least not if (as apparently was the case here) they don't have anything preventing it in some contractual agreement. In some states a party can appeal to a superior court, but that's not a new trial redo, the judge simply reviews what happened and see if it looks reasonably kosher. If it was they still lose.
The big check on small claims cases is, well, that they're small claims. Nobody could go after a full refund for the cost of a vehicle there for example. If you look at the maximum amounts by state [0], in lots of them even the $10k here would be above the limit (Kentucky is still at $2500 max). My state also was quite low until fairly recently, just because there's no automatic adjustment for inflation and $2500 in 1980 went a lot further than now and state legislature hadn't gotten around to adjusting it up for decades.
And in small claims the winner can generally recover reasonable costs and fees on top of damages (as happened here). And it's 50 different states a company with a national problem would have to get separate attorneys for to deal with. It's one of the few places where the asymmetry is somewhat more towards companies, without any need for the plaintiff to get a lawyer themselves and given that they're almost always going to be physically much closer, it's just a lot more costly for a company to drag it out. They're not going to be setting any useful precedent vs any other small claims, and the max amount is small enough that it's rarely going to be worth it if their claims are weak. Someone angry enough to go to small claims is much more likely to stick to it through sheer bloody mindedness, which is basically all they actually need.
I think normally companies simply just don't create enough of a small claims problem for themselves for any of this to be more than a rounding error. Elon Musk may have somehow managed it though?
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0: https://www.nolo.com/legal-encyclopedia/small-claims-suits-h...
His X says so daily, so it must be true.
Since they probably won't do business with anyone who owns that car anymore, take a battery and run.
Self driving cars are supposed to obey the same rules as human drivers.
"Tesla FSD is invulnerable to tricks" is a pretty strong claim.
A car being driven autonomously doesn't imply much about the quality of that driving. They're still going to make bad decisions and have accidents, just like humans do (a friend of mine died slamming their car into a tree). There is probably some minimum where we'd say that it isn't really driving because it can't do anything right, but modern self driving systems are past that.
Only that’s not what they’re selling us - they say autonomous cars are safer than humans, fewer accidents per mile driven, faster reaction times yadda yadda. I think this implies quality and not respecting speed limits is not something that sounds very high-quality. At least not while they have to share the road with humans.
> (a friend of mine died slamming their car into a tree)
Autonomous cars can run headlong into concrete walls and still be substantially better drivers than humans. There is no inherent contradiction there at all. They can speed and still be more law-abiding than humans too, humans get pretty casual about speed limits. I don't think you've grappled with just how bad humans are at operating rolling tin cans travelling at speeds evolution has not prepared us to move at. We're really bad at it. Autonomous cars aren't ever going to be perfect, they are merely a better alternative than humans.
Jan 10, 2016: In ~2 years, summon should work anywhere connected by land & not blocked by borders, eg you're in LA and the car is in NY
Jul 16, 2019: If we make all cars with FSD package self-driving, as planned, any such Tesla should be worth $100k to $200k, as utility increases from ~12 hours/week to ~60 hours/week
These aren't moving goalposts by antis, this are the expectations set by Elon Musk himself when advertising his products.
https://en.wikipedia.org/wiki/List_of_predictions_for_autono...
Also a school zone is one of the most basic things the car should be able to handle. If it can’t do that, it’s not ready for public use.
Humans don't always follow the law driving through school zones. And when humans speed through a school zone, the human is definitely driving the car. Are we ready to let humans drive on public roads?
The argument has to go into the magnitude of the problem to get anywhere meaningful.
It's not. Driving is whatever has ultimate responsibility for the vehicle and its occupants. If a cop pulls you over while FSD is enabled, it's not Tesla who's paying the ticket. If FSD has an issue, you're the driver who has to respond.
Think of FSD as a very nice cruise control. You're still driving, even if you aren't touching the wheel.
I don't see why self driving couldn't just be steering and pedals. It would be pretty limiting but it would be able to drive itself in a circle at least.
Here Tesla makes it clear to people who turn on “Full self driving” the driver must maintain supervision and thus responsibility. As such it’s Tesla’s choice that they aren’t selling self driving cars.
It wouldn’t be such a big deal if some random engineer said they’d eventually do X, but when it’s the CEO repeatedly saying the same across many public appearances that’s as binding as a Super Bowl advertisement.
Let me state it a little more clearly: the driver is the component in the vehicle system design that's ultimately responsible for ensuring the safety invariants are maintained. In a normal car, that's clearly the human in the driver's seat. Less obviously, the same is true of a Tesla with FSD. If we move that human to a remote control room, they're still the driver even if they're not physically in the vehicle.
It's only when the computer itself becomes responsible for maintaining system safety that it becomes the driver. Waymo is an example. Waymo also employs people in a remote call center, but those humans aren't responsible for safety and hence aren't drivers. But a Waymo employee out on the street using their <5mph remote control mode is driving it, because they've taken on the safety role again.
Legal liability can follow from this, but it's a much more complicated classification that I don't expect to ever have a singular answer, or even a knowable answer in many cases.
And footnote 2 on that page says:
2 DRIVE PILOT is an SAE Level 3 (conditional automated driving) system: the automated driving function takes over certain driving tasks. However, a fallback-ready user is still required. The fallback-ready user must be ready to take control of the vehicle at all times when prompted by the vehicle. Availability and use of DRIVE PILOT on freeways depends on options, compatible wireless networks, countries, states and relevant laws. Service subject to change at any time without notice. Mercedes me connect Terms of Use apply. Please refer to the Operator's Manual for additional instructions and limitations.
https://www.roadandtrack.com/news/a39481699/what-happens-if-...
AFAICT from a public search, this is the current 'drive pilot' legal terms:
https://www.mbusa.com/en/legal-notices/drive-pilot
Section 5: "...the individual using DRIVE PILOT Subscription Services becomes the fallback-ready user". That is not full liability. Full stop. I will not use drive pilot.
Additionally:
Section 6: This is a legal arbitration clause. It's a red flag to me as I believe this is a move by the legal system to contractually operate outside of the u.s. constitution. I realize this is more a personal opinion, but, regardless, this will always be a barrier, for me, to what some in industry call "Full Self-Driving (Supervised)".
Those are cars with the "HW4" FSD hardware, which was released in Mar 2023.
There were a lot of cars sold with "HW2" (nVidia-based) and HW3 (Tesla silicon). Those cars, apparently cannot be upgraded to HW4 because of physical size differences between the units. HW2 was able to be upgraded to HW3.
Those videos you are talking about seeing do not represent the FSD experience for all, or possibly even most, Tesla FSD vehicles in the wild.