Expecting a FOSS project to go track down all of its (millions of?) users seems like a very unreasonable expectation, and is well outside of their scope of responsibility.
People have gotten so used to the Github flavour of free-labour, social-network-style FOSS that they've forgotten what all those LICENSE files actually say, which is to make it explicitly clear that the devs are not responsible to you for your issues, up to and including the software setting your house on fire. If you don't like it, you don't have to use it.