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Comment by bashtoni | Hacker News Reader

You also seem to have a bug where people get randomly invoiced: https://news.ycombinator.com/item?id=47693679

I got a random invoice for $45.08 back in March, despite not having auto top up enabled. Trying to reach support met with a brick wall. Based on the post I linked to, I'm not the only one facing this problem.

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They also have a bug where people get randomly suspended: https://www.reddit.com/r/ClaudeAI/comments/1b82cpu/where_you...

It happened this year to my one and only personal account. The account was one week old. Unique e-mail address. $5 balance for API credits. No usage yet. Suspended and refunded. Appeal denied without explanation.

I did create the account on a VPN because I was using public WiFi at a tech conference. That's probably what tripped their automation.

Using certain types of cards will get you automatically banned, I’ve found that out after getting 3 accounts suspended. I made them all using same VPN and email domain. I’ve been using the 4th account with no issues with a reputable bank debit card.

I also got randomly invoiced $5.00 for absolutely no reason on the 28th. I don't have auto-reload enabled, nor did I explicitly buy extra usage.

Happened to me too but my card didn’t actually get charged, maybe check yours. Also the card in the invoice wasn’t even the card I’m using with Anthropic

My card did get charged.

lol, are they doing stochastic invoicing?

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