LLMs are something nobody wants but still ChatGPT is used by 10% of the world's population as active users? How can both the sentences be true at the same time?
I don't want to have to commute to work by driving, but I do anyway, because there's no public transit to my work.
I don't want to have to use Gmail for my work email, but that's what work wants me to use, so I use it.
Some number of people are using ChatGPT just because somebody said, "You need to know how to use AI to stay competitive."
I'm not saying I agree or disagree with the sentiment, but I firmly believe both sentences can be true at the same time.
But even in this case, it does mean people do "want" it to a level where they are doing this to 800 million people everyday?
So even in that case (if we accept it and even take it to the extreme), nobody wants AI is still factually wrong.
I think its much more complex to model a world where all these active users are being manipulated etc. A much simpler explanation is that the author is pandering to a certain section of the public and basing the entire world's view through that lens.
This is why its important to always be skeptical when journalists start speaking for "everyone" even in the face of data showing they are wrong.