OpenAI: Workspace Agents for Business

Anecdote time. I had a fun little interaction with my boss's boss the other day. He has limited exposure to AI as tech goes, but speaks with confidence of someone, who has seen it all ( and made it sound like this is the view of tech execs -- you tell me ). Anyway, his claim was 'tech is already good enough; if you can't hack it with it, you are on your way out'.

In our own company, our tooling has mostly sucked ( after a period of being decent ). Any suggestion of better ( in this case more expensive models ) is rebuffed as both cost saving measure and efficiency. We are basically told to work not only with corporate handicapped versions of those models, but also ones, where company can save a buck and pretend it is going well.

Its not gonna end well, but, because it was clearly not a technical conversation, I smiled and nodded.

edit: In case you are wondering why it is relevant. OpenAI can do all sorts of fun things, but it is largely pointless if corps are not using it to its potential. And they don't.

The “cute” icons / avatars on the Agents make it seem less business-oriented IMO.

These are commercial AI Employees. They are just not using that term because it will alarm the human employees. Anthropic also has a similar new product I think.

The goal over the next few years is to reduce the "high level" human team member count as much as possible as more work gets assigned to agents.

It will start out as really helpful agents but very quickly lead to the elimination of roles.

Which I think overall automation should be a good thing. But it makes it more urgent to correct the structural flaws in society, starting with classism, Social Darwinism, etc.

Blog post: https://openai.com/index/introducing-workspace-agents-in-cha... (https://news.ycombinator.com/item?id=47866860)

Interesting that Fin (the spinoff from Intercom) is promoting a different approach on the same day: one agent, one job: https://x.com/eoghan/status/2046974515859595568

> Editor’s note: GPTs will remain available while teams test workspace agents with their workflows. Soon, we’ll make it easy to convert GPTs into workspace agents.

Does this mean custom gpts are a business only feature or will they have Workspace agents for Consumers?

Excited for OpenClaw to email Workspace Agents.

Theyre killing it!