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I didn't take "the dev team" to exclude ops. Ops folks are usually devs, too.

Often, but there are a lot of shops that make them entirely separate silo'd teams, and the symptoms are usually what I am describing here.

Most ops guys can do dev, the inverse is absolutely not true IME.

How big of an operation is Tindie? Founder plus one other dev/ops/everything else guy?

the original founder/CEO left after they were acquired by Hackaday (which was separately acquired by supplyframe)

their operations have been pretty opaque since the Hackaday acquisition afaik.