Cloudflare is spending years of goodwill earned through technical skill, trending towards AI enshittification starting with their blog posts and vibe coded features/products.
Our initial blog covered most of Email Service's API and what you can expect from it in terms of deliverability, DNS records setup, etc. https://blog.cloudflare.com/email-service/
Email Service can definitely be used as a transactional email API, and it has everything you would expect like SDKs, binding, observability and more coming on the way
The agent angle in this post reflects what we're actually seeing from developers during our private beta. And the idea that an agent can have an inbox to communicate is a new piece in the developer toolbelt.
legit question: did you invite anyone that isn't doing agentic whatever during your beta?
I can definitely understand some of the ire-- people are probably imagining how they'll try to contact Verizon and will get back a totally unhelpful email from ChatGPT when all they wanted was to talk to a real human for 5 minutes. Your blog post about hooking up agents to email probably speaks to that fear.
Man-in-the-middle and gatekeeper of (large parts of) the web.
It's getting harder and harder to participate online without being subject to their surveillance and/or approval.