Why are concert tickets special?
Why are concert tickets special?
Dinner reservations: I’ve literally never had an issue “transferring” a reservation. There’s no verification, often, and the reservation tools typically let you change contact details. If I present myself as John Smith, I’ve never once had anyone question that.
Concert tickets are almost certainly in the 'dinner reservation' category. They have no need to identify me for national security reasons, so transferring them should not be a problem.
But the answer to your question is: partially
The reason you can’t change it overall is simply airline policy for business reasons. But the reason you can’t change even a misspelling within the last couple of days before a flight is in fact security related.
Admittedly I haven't been to many concerts, but 'national security reasons' seems like a reasonable rationale to me because a packed concert sounds like a great place to set off a suicide bomb vest for maximum impact. Have a cut-out who doesn't raise any red flags buy the ticket and hand it off to the person wearing the vest. No ID check? Mass panic ensues when the vest goes off, and people are hurt in the stampede for the exits even if the blast radius of the vest itself isn't all that large.
Pure security theater, and your argument is further invalidated by the fact that it's a made-up reason. No one has claimed this is mandated by TSA or other security authorities.
Hotel bookings - again, the number of times I’ve booked a bunch of rooms for work under my name and then we just assign them at check-in, and the number of times I’ve travelled for work where the hotel room is reserved in someone else’s name.
So yeah, pretty sure this is commonplace that the person who shows up with the chit and can verify certain info gets the access.
And of course, there nothing at all to stop concert tickets being sold to verified buyers and then transferred to other verified buyers.
But during this court hearing it transpired - from emails sent by Michael Rapino - that Live Nation/Ticketmaster’s “Verified Fan” scheme is just a scam to make artist feel like ticketing isn’t the murky Wild West that Ticketmaster knows it is. “Verified Fan” meant almost nothing.
1) Allow transfers during a very short window (e.g. 24h before the event)
2) Allow full refunds up to x days before the event
3) Release a small batch of tickets 24h before the event, as a way of reducing the chance for scalpers to make money, and giving real fans a last chance without paying exorbitant prices
All three together offer a reasonable tradeoff. The tickets will go (mostly) to real fans, yet still giving you flexibility in case your plans change (work, sick, etc). And if you know well in advance, you can get a full refund, without having to worry with reselling, paying commission, etc.
Also prohibit secondary markets entirely. Similar to airlines, there's no reselling of tickets.
Of course, this is just wishful thinking. Too many intermediaries benefit from screwing showgoers, so this will never be implemented.
Most concert tickets are not standing and you used to get paper tickets you could just hand to someone else, why should you not be allowed to do this just because it moved to digital?
The thing is, you as an individual can't transfer tickets because of what the other person said.
9/11 changed a lot. Just like how before World War I, passports and border controls weren't really a thing.