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Maybe something to do with revenue growth being utterly insane and just not being able to keep up with demand.

I'm just saying - a better company would be more open about such issues. I'm paying for something I'm not getting. Does not seem reasonable!

That's assuming one even has the time/headspace to do even that in the midst of such meteoric growth.

At this point if you're paying for this, you know what you're getting - a frontier model with frontier problems. This naive attitude is getting old.