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Microsoft research produces some amazing gems. They are a case study for what good things can happen when you let 2 or 3 really smart geeks works on problems which have yet to be solved.

Unfortunately, MS research is pretty disconnected from the product teams and as a result, they tend to innovate in a vacuum. As a result very rarely are their innovations integrated into the products. They therefore come off as a drain on the company.

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Or some of the products are so advanced that the the product teams won't deal with the fruits of the research for many years.

I remember being excited about Microsoft's SenseCam just a little under 10 years ago. 4-5 years later I thought the product would never be available to consumers, and lo and behold, it's finally become technology that is available to the public... but man did that take a long time.

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