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They aren't declaring 99% of their degraded service, reduced performance, token consumption bugs etc.

One of the least transparent companies I've been a customer of.

I get the feeling this is where Jack sparrow comes in and says “but you are a customer“

To be fair, the status page tends to lag by thirty minutes to an hour.

And I’ve experienced 500 error codes in Claude code that lasted more than thirty minutes but less than an hour that never showed up on the status page as an outage

I can't think of a single big provider that does not provide a status page.

Not a lot of them provide uptime in % values, but Anthropic doesn't either.

I’m not saying others don’t provide a status page, just that they’re often misleading.

I’m thinking for example of Apple having a multiple hour outages a couple weeks ago, preventing anyone be from installing debug apps on devices. Yet, everything was green the entire time.

Most service provider provides outage status page.

And how many of those status pages actually report outages when they occur?