Hacker News Reader

I'm trying to find a positive interpretation to this:

Could it be that they are trying to find out how the customers actually use their products in order to allow them to build a better product?

View on HN

So they force all their users to go through a process that has 1) never been seen before for a mouse, and 2) absolutely asinine in concept anyway? It's a MOUSE. If you want feedback, ask for it. Don't force the user to jump through hoops to utilize the product you just sold them.

Reply on news.ycombinator.com