The poor technicians having to RDP with (what I imagine must be) a horrible latency. Although still might be better than some corporate environments lol
Once or twice a month, I have to RDP (now "Microsoft Windows App!") into a Windows XP machine on the other side of the continent through a jump box and a dialup connection.
Latency is bad, but not as terrible as you might think. The worst part is moving files between localhost and remote.
I think most of those tricks have been disabled in modern windows for better security (you don't want some guest user able to feed your not-so-robust awfully complex rendering code some malicious inputs...)
Keyboard shortcuts and "caching" the state of the remote client in your mind are the keys to doing that work.