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Comment by eviks | Hacker News Reader

> I would never do business with Google. All I use from them is search. That's it. Nothing else.

Given that's their main business and they are likely to graveyard whatever domain penny business you've got burnt by anyway, you're still doing a lot of business with them

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> Given that's their main business and they are likely to graveyard whatever domain penny business you've got burnt by anyway, you're still doing a lot of business with them

That's a gross misinterpretation of what "doing business with" means.

But it's the kind of business, where recourse is not needed

Do you not value relevance in your search results???

Of course I do, my point was I don't need a way to email / call a human being at Google when something is wrong with a search result.

Again, why not? Do you not want the results to have less seo garbage? Or not have AI hallucinate in your face blocking useful results?

I don't get it. I mean, I understand that you don't have recourse now, but I don't understand not needing one given how important search is

One difference to something like email is that you can change search providers with minimal effort. There’s no server-side context to back up or migrate, no third parties involved: you just use a different URL.

When you get bad results from a search engine, you refine the query. Maybe try a different search engine! You have options. When it's your personal email address you don't have options. You are at the mercy of said email provider. You can run that email yourself, sure, but that isn't for everyone. Does that explain the difference?

Yes I do, that's why I pay for Kagi instead of having ads injected into the top of my results page and a company who's business model is based on me clicking on ads instead of actually finding what I want.

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