I don't disagree that organizations are probably making that tradeoff in an uninformed way.

As a counterpoint -- it's rare I've seen a new UX issue fixed with a PR.

If you valued quality you could feature-flag some different improvements, get feedback and refine. AI is great at this. We have CS directly submitting Pull Requests now... and they're not junk, 95% of the the time they want things fixed/correct. And it's stuff that usually would sit on the backlog forever. The quality has gone up.

Your experience is representative I'm sure - but I do think there is a way to get this right and those that do will see a big upside.

> Were in for the golden age of cyberattacks, let me tell you.

Agree in full there.