Be more direct. Be concise. This blog post sounds like a cagey customer service CYA response. It defeats the purpose of publishing a blog post showing that you’re mature, aware, accountable, and transparent.
https://x.com/JustJake/status/2007730898192744751
I wouldn't be surprised if most of Railway's infra is running on Claude at this point.
A lot of people are confident in enough in their ability to spot AI infra that they are willing to dismiss a firsthand source on this, and I admit I have no idea why. There isn't any upside to making this claim, and anyway, I assure you that people need no help at all from AI to make these kinds of mistakes.
I'm sure Claude didn't literally ship the feature itself with no oversight, but I also find it hard to believe that their approach to adopting AI didn't factor in at all. Even just like, the mental overhead of moving faster and adopting AI code with less stringent review leading to an increase in codebase complexity could cause it. Couple that with an AI hallucinating an answer to the engineer who shipped this change, I'm not sure why people are so quick to discount this as a potential source of the issue. Surely none of us want our infra to become less secure and reliable, and so part of preventing that from happening is being honest about the challenges of integrating AI into our development processes.
Because (per the link above) the CEO said that (1) it was their fault, and (2) it had nothing to do with AI.
I understand that on this forum statements like this are inevitably greeted with some amount of skepticism, but right now I'm seeing no particular reason to disbelieve Jake, and the reason that "if they did use AI they'd deny it" should frankly not be considered good enough to fly around here. Like probably everyone in this comment section I'm open to evidence that they used AI to slop-incident themselves, but until we can reach that standard let's please calm down and focus on what we actually know to be true.
In my life I have gone back and forth on the idea that 12 angry men is a kind of facile representation of how people think and what kinds of evidence really form the basis of a reasonable society. This comment section is doing a really good job of stretching my resolve to believe we are getting at least better.