In a fully staffed metro department (or even one with volunteer auxiliaries/volunteers staffing 3rd/4th seats from the station when available) the extra calls aren’t much of a problem and I think give everyone extra reps training & thinking about what to do if there was an incident at that location.
If you have volunteers responding from home/work, then yeah, it’s a huge drain and morale drain.
Nonsense, peasant!
Our highly trained paper pushers have crunched the numbers and determined this will save approximately the noise threshold worth of lives over time. Our propaganda people have polished that up, shat it out into the public discourse and the public wants it. You're a bad person if you disagree with any of this and our indoctrinated fanboys will be along to downvote your wrongthink shortly.