Several large corporations really are guilty of murdering innocent people on a regular basis. Even still, if you find a low wage worker in that company's mail room and beat the shit out of them to make yourself feel better it's you who are the asshole, and it does nothing to stop the killing.
The US government manages a more diverse array of problems (critical, life and death problems) than any other US organization (and probably more than any other org in the world). Amazon has only a tiny fraction of the competence of the US government and is not nearly as reliable. Remember the last time a significant portion of the social security system went down? I can't, but I can remember the last time AWS went down.
They work for United Healthcare!
https://www.theguardian.com/us-news/2025/may/21/unitedhealth...
Imagine you run a cash only cafe and one of your baristas starts accepting payment via paypal as a convenience to your customers. Your customers would totally dig it and see it as the morally right thing to do. You however might see some justified problems with it.
If a government office cannot accept pdfs due to policy, the policy is at fault, not the person forced to carry it out. We do not want to live in a world where office clerks make there own rules and ignore policy, based on their subjective morality, with the exception of rejecting or subverting obviously morally wrong extreme policies. Not accepting PDFs is not extreme, it is just bullshit.