Trouble is that it takes approximately the same amount of labor for you to send me one letter as it does to send me ten. Mail volume being down 47% doesn't appreciably mean less work.
> ...that don't do the job right.
An understandable outcome when operations is forced to trim fat amid a declining customer base despite requiring approximately just as much work to be done. Meaning that fewer workers have to figure out how to do more, and cutting corners is how that gets done.
FedEx's tracking is completely and utterly broken. It's just wrong nearly 100% of the time. FedEx doesn't appear to damage packages much, but the tracking is basically an implementation of Zeno's paradox.
UPS tracking is better than FedEx, but it is very likely to damage your package. I got an Amazon package delivered by UPS today where they had damaged the box so bad it was being completely held up by tape that they had wrapped the box with.
FedEx and UPS are clear examples that the right-wing wanting to kill off USPS because it's "inefficient" is a lie. They want to kill it off because they want FedEx and UPS and other such corporations to make more money and become larger -opolies.
I’ve stopped using UPS except when I absolutely have to. I would say 10-20% of UPS packages have some delivery issue from damaged to lost.
USPS is sitting at 0 packages lost.
There is also UPS Surepost and Fedex Smartpost. AFAIK these are all charged at a lower rate for dropping pre-sorted packages off at the local PO for last-mile delivery. But of course such last-mile delivery is the expensive labor-intensive part.