My local book store accepts online orders and I can fetch my books from the shop a few days later. I am finding this more convenient than Amazon, even if a little more expensive. I also appreciate to have a book store in town, for the few times I have to find a present and have no idea and little time.

For the convenience aspect: Amazon deliveries routinely fail, require me to fetch the parcel at the entrance of my condo at inconvenient times, or require me the get my parcel at the condo concierge, again at inconvenient times, or the parcel is dropped at a random place.

I never had to return a book bought at the store. I do not even know their return policy. It may definitely be an issue someday in the future.