you can just send "hey you got 5 mins"? you have to do that in person. you do that on chat. nothing different. this is a made up reason. I do this all day, everyday
I check in, and it ends up being story time about non-issues.
In person, its a 'hows it going?' and they say either 'good, still working' or 'stuck...'.
I would love if WFH was as effective. I could reduce my labor costs and probably have happier workers.
It's possible to build a high performing remote team, but it's not easy.
Structure is what makes remote work well. IME places that rely on everyone being together in-person to make sure things get done have poorly-defined structure.
It's possible to drive results and create a culture of accountability without dragging people into the room with you just so you can interrupt their work in-person.