> macOS itself has been declining in quality since at least Mojave; people don't rave about it anymore.
There are levels to this. Sure, recent versions of macOS have some issues, no doubt. Part of the reason Mac users complain about relatively minor issues is because Apple has set the UI/UX bar so high.
But even in its current state, macOS is still leaps and bounds better than Windows. When I worked with customers using Windows and dealing the usual Windows issues, I realized most of them had no idea that computing didn’t have to be so bad, due to the Stockholm Syndrome that Windows users experience--they think all computers are the same.