- Documented record of a months-long set of conversations between the man and the chatbot
- Seemingly, no previous history of mental illness
- The absolutely crazy things the AI encouraged him to do, including trying to kidnap a robot body for the AI
- Eventually encouraging (or at the very least going along with) his plans to kill himself.
Any lawsuit you read, written by the plaintiff's attorneys, will be written with a tabloid level of sensationalism, cherry-picking, and "telling you how to feel". This is requested to be a jury trial, so on some level the game is "would you rather settle out of court (where hundreds of thousands are grains of sand on Google's level), or have a jury read our tabloid and decide while you, the faceless megacorporation, try to swim uphill against it."
The kind of vulnerability that shows when someone is susceptible to influences like this isn't exactly the kind of thing you'd want to widely publicize about someone you loved, you know?
Remember that the idea of the court is to be public and transparent, with judgement coming from the jury, but also to be judged by society on the whole. So if you're gonna sue your kink provider, be prepared for everyone to know how you get off, because after all, the court is owned by, and serves, the public.
That will probably save some jobs, but it's a problem in most other contexts.