I was so stunned I was like, surely this must violate some government rule around universal access and service? But I guess not.
What's more, the app is so buggy reddit is filled with support cases of people not being able to complete the process in time and sometimes having to forfeit hundreds of dollars worth of tickets: https://www.reddit.com/r/AusVisa/comments/1jh2olm/having_an_...
The advice literally boils down to, some models of iPhones don't work so go borrow a friend's phone of a different model and pray that they can process your application for you.