Like when someone that clearly needs more exercise, is yelling at a sports star to “not be lazy,” or “practice more.”

It can easily be said that this makes no sense, because the yeller has no idea of the tremendous work that even the lowest-tier athletes put into their vocation.

On the other hand, they are a “customer” of the athlete, and have a “right” to criticize the “product.” They are probably out of line, suggesting root causes and solutions, but they aren’t out of line for complaining about their experience with the product.

I wrote a short piece about this mindset, some time ago: https://littlegreenviper.com/problems-and-solutions/