The final transformation into IBM 2.0 will be complete when most of the people compelled to use MS products are not the same people who chose to buy the MS products. Are we there yet?
But that's a pretty damn facile statement.
It can be said of any company that has a revenue stream. The only ventures that's not true for are governments with sovereign currencies (and even then there are limits)
I hope that MS can stay primarily focused on people who make their own buying decisions, but I'm worried (eg [1]). "A computer in every home" would have translated very nicely to "a device in every hand." Alas, I'm not really sure what MS stands for these days beyond "backward compatibility" with its understandably addictive revenue streams -- which is also eerily reminiscent of IBM in the 80's.
[1]:http://news.softpedia.com/news/Microsoft-Says-No-to-a-Comput...