People put a lot of weight on blame-free post-mortems and not punishing people who make "mistakes", but I believe that has to stop at the level of malice. Falsifying quotes is malice. Fire the malicious party or everything else you say is worthless.
The problem is people on the Internet, hn included, always howl for maximalist repercussions every time. ie someone should be fired. I don't see that as a healthy or proportionate response, I hope they just reinforce that policy and everyone keeps their jobs and learns a little.
Correct, I only mentioned the blame-free post-mortem thing to head off the usual excuses, as a shorthand for the general approach. It has merits in many/most circumstances.
> I don't see that as a healthy or proportionate response,
Again, correct. It's only appropriate in cases of malice.
This was not a mistake.
My wife, former journalist, said that you don’t direct quote anyone without talking to them first and verifying what you’re quoting is for sure from them. The she said “I guess they have no editors?” because in her experience editors aren’t like fact checkers but they’re suppose to have the experience and wisdom to ask questions about the content to make sure everything is kosher before going to print. Seems like multiples errors in judgement from multiple parts of the organization.
(My wife left journalism about 15 years ago so maybe things are different but that was her initial reaction)
Ya, they are quite different!
And that might be a semi-justifiable stance if dealing with a human.
One of the many problems with our good friends the magic robots is that they don't just do incorrect stuff, they do _weird_ incorrect stuff, that a human would be unlikely to do, so it can fly under the radar.
Seems like ordinary, everyday corner cutting to me. I don't think that rises to the level of malice. Maybe if we go through their past articles and establish it as a pattern of behavior.
That's not a defence to be clear. Journalists should be held to a higher standard than that. I wouldn't be surprised if someone with "senior" in their title was fired for something like this. But I think this malice framing is unhelpful to understanding what happened.
By submitting this work they warranted that it was their own. Requiring an explicit false statement to qualify as a lie excludes many of the most harmful cases of deception.
You can absolutely lie through omission, I just don't see evidence that that is a better hypothesis than corner cutting in this particular case. I am open to more evidence coming out. I wouldn't be shocked to hear in a few days that there was other bad behavior from this author. I just don't see those facts in evidence, at this moment. And I think calling it malice departs from the facts in evidence.
Presumably keeping to the facts in evidence is important to us all, right? That's why we all acknowledge this as a significant problem?
My assumption is that one of the authors used something like Perplexity to gather information about what happened. Since Shambaugh blocks AI company bots from accessing his blog, it did not get actual quotes from him, and instead hallucinated them.
They absolutely should have validated the quotes, but this isn't the same thing as just having an LLM write the whole article.
I also think this "apology" article sucks, I want to know specifically what happened and what they are doing to fix it.
"Ars Technica does not permit the publication of AI-generated material unless it is clearly labeled and presented for demonstration purposes. That rule is not optional, and it was not followed here."
They aren't allowed to use the tool, so there was clearly intention.
I think that a journalist using an AI tool to write an article treads perilously close to that kind of recklessness. It is like a carpenter building a staircase using some kind of weak glue.
I may not intend to burn someone's house down by doing horribly reckless things with fireworks... but after it happens, surely I would still bear both some fault and some responsibility.
I certainly stand by my broader claim that lying is fireable.
For what it's worth, the post below talks about experimenting with Claude Code but also having COVID in December. I don't know what to think of that, I did work with a guy who just kept catching COVID (or at least he said that and I believed him, I didn't swab him personally or anything), but it is weird for him to have COVID in December and February.
https://arstechnica.com/information-technology/2026/01/10-th...
Unlucky, sure, but not beyond the bounds of possibility. Also possible that one or both was actually flu or RSV or other non-COVID fever-inducing respiratory disease; people often just bucket them all under COVID these days (a bit like they used to with flu).
Assuming malice without investigating is itself careless.
we're really at the point where people are just writing off a journalist passing off their job to a chatgpt prompt as though that's a normal and defensible thing to be doing
Honestly I'm just not astounded by that level of incompetence. I'm not saying I'm impressed or that's it's okay. But I've heard much worse stories of journalistic malpractice. It's a topical, disposable article. Again, that doesn't justify anything, but it doesn't surprise me that a short summary of a series of forum exchanges and blog posts was low effort.
I also do not believe this was a genuine result of incompetence. I entertained that it is possible, but that would be the most charitable view possible, and I don't think the benefit of doubt is earned in this case. They routinely cover LLM stories, the retracted article being about that very subject matter, so I have very little reason to believe they are ignorant about LLM hallucinations. If it were a political journalist or something, I would be more inclined to give the ignorance defense credit, but as it is we have every reason to believe they know what LLMs are and still acted with intention, completely disregarding the duty they owe to their readers to report facts.
That's more or less what I mean. It was only a few notches above listicle to begin with. I don't think they intended to fabricate quotes. I think they didn't take the necessary time because it's a low-stakes, low-quality article to begin with. With a short shelf life, so it's only valuable if published quickly.
> I also do not believe this was a genuine result of incompetence.
So your hypothesis is that they intentionally made up quotes that were pretty obviously going to be immediately spotted and damage their career? I don't think you think that, but I don't understand what the alternative you're proposing is.
I also feel compelled to point out you've abandoned your claim that the article was generated. I get that you feel passionately about this, and you're right to be passionate about accuracy, but I think that may be leading you into ad-hoc argumentation rather than more rational appraisal of the facts. I think there's a stronger and more coherent argument for your position that you've not taken the time to flesh out. That isn't really a criticism and it isn't my business, but I do think you ought to be aware of it.
I really want to stress that I don't think you're wrong to feel as you do and the author really did fuck up. I just feel we, as a community in this thread, are imputing things beyond what is in evidence and I'm trying to push back on that.
> I also feel compelled to point out you've abandoned your claim that the article was generated.
As you've pointed out, neither of us has a crystal ball, and I can't definitively prove the extent of their usage. However, why would I have any reason to believe their LLM usage stops merely at fabricating quotes? I think you are again engaging in the most charitable position possible, for things that I think are probably 98 or 99% likely to be the result of malicious intent. It seems overwhelmingly likely to me that someone who prompts an LLM to source their "facts" would also prompt an LLM to write for them - it doesn't really make sense to be opposed to using an LLM to write on your behalf but not be opposed to it sourcing stories on your behalf. All the more so if your rationale as the author is that the story is unimportant, beneath you, and not worth the time to research.
Yeah, that's accurate. I will turn a dime the moment I receive evidence that this was routine for this author or systemic for Ars. But yes, I'm assuming good faith (especially on Ars' part), and that's generally how I operate. I guess I'm an optimist, and I guess I can't ask you to be one.
He covers AI for Ars Technica. Like, if he doesn't know that chatbots make shit up...
FWIW I suspect that a lot of the problem here was that he was _working while he had a high fever_. This is a really bad idea.