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Comment by sgt | Hacker News Reader

It's funny how people complain about Slack pricing but I've been using it for our company (nearly 100 people) for nearly a decade without paying a dime. The only thing we're not getting is history (and you really shouldn't save valuable info on chat anyway, we have other data repositories for that such as Wiki and git).

So for me, we're getting tremendous value out of Slack and not once have they bothered to ask us to pay.

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If you get big enough for Slack to care about, your history will be impractically short.

History is three months now, regardless of data used.

If search and summarization is good enough, and you basically write down automatically by default all your "tribal knowledge" in your chat app, using wikis or documentation systems starts to be redundant.

a lot of knowledge lives in our slack history.

But that's chaotic chat messages, you should really have proper docs in place and standard operating procedures etc.

Yeah I have never experienced Slack so maybe it works, but it's just hard for me to imagine relying on chat history (or, even email) as a source of institutional knowledge.

I don't have problem with slack history. It works.

If you can’t retrieve the knowledge easily it doesn’t exist. Basically impossible to find anything in slack older than a week.

pretty crazy, given what it stands for: "Searchable Log of All Conversation and Knowledge"

I find search to be pretty good, regularly use it to find stuff posted years ago in a Slack community with ~27k members.

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