All that said, this article may get me to cancel the Ars subscription that I started in 2010. I've always thought Ars was one of the better tech news publications out there, often publishing critical & informative pieces. They make mistakes, no one is perfect, but this article goes beyond bad journalism into actively creating new misinformation and publishing it as fact on a major website. This is actively harmful behavior and I will not pay for it.
Taking it down is the absolute bare minimum, but if they want me to continue to support them, they need to publish a full explanation of what happened. Who used the tool to generate the false quotes? Was it Benj, Kyle, or some unnamed editor? Why didn't that person verify the information coming out of the tool that is famous for generating false information? How are they going to verify information coming out of the tool in the future? Which previous articles used the tool, and what is their plan to retroactively verify those articles?
I don't really expect them to have any accountability here. Admitting AI is imperfect would result in being "left behind," after all. So I'll probably be canceling my subscription at my next renewal. But maybe they'll surprise me and own up to their responsibility here.
This is also a perfect demonstration of how these AI tools are not ready for prime time, despite what the boosters say. Think about how hard it is for developers to get good quality code out of these things, and we have objective ways to measure correctness. Now imagine how incredibly low quality the journalism we will get from these tools is. In journalism correctness is much less black-and-white and much harder to verify. LLMs are a wildly inappropriate tool for journalists to be using.