"Just like humans..", was also my first thought.
> frequently escalating to severe misconduct to satisfy KPIs
Bug or feature? - Wouldn't Wallstreet like that?
> frequently escalating to severe misconduct to satisfy KPIs
Bug or feature? - Wouldn't Wallstreet like that?
[0] https://en.wikipedia.org/wiki/The_purpose_of_a_system_is_wha...
[1] https://aworkinglibrary.com/writing/accountability-sinks