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Keeping an issue open is not going to force a maintainer to care. If they want to close the issue it is likely because they don’t care and getting them to care is not a UI/UX problem. Even if the issue is left open, it is likely not getting prioritized on internal roadmaps and discussions.

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Meanwhile OpenAI Codex keeps my issues open for months, monitors their popularity and relevance, and updates me on them once they finally make it to development and release.

Has happened with over a dozen I’ve opened. What you’re saying may be true of Anthropic (and you've done a good job justifying it for them) but certainly not its competition.

They only manually close my feature request tickets if they've been open for a long time (several months) without "upvotes" from the community and aren't already planned. A senior engineer always explains why they're closing these.

It sounds like OpenAI Codex is operating the same way, but with much better communication. It takes resources to do the triage properly, but will make the community a much more pleasant place.

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