My take has nothing to do with charity to Cloudflare, but to the author. I can't help remembering that quote from the 50's where an IBM exec said they weren't going to fire an employee who made a costly mistake for the company, they just spent $$$ training them.

I think it's fair to assume, given the historical quality of the CF blog, that this was a (big) mistake by an individual, and not "Cloudflare", as an entity, making this claim.