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where are the productivity gains in GDP?

where are the websites that are lightning fast, where speed and features and ads have been magically optimized by ai, and things feel fast like 2001 google.com fast

why does customer service still SUCK?

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We are still massively lacking in software. We're not at the stage of making websites faster, we're at the stage of making more of them. We haven't come close to hitting the point where we have enough software and now the job is to refine it.

Because companies now develop shitty websites faster, they don’t magically get better.

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