For some reason ChatGPT has suddenly started thinking i'm a teen. Every answer it starts out "Since you are a teen I will..." and prompts me to upload an ID to show my age. I'm 35.
Product managers hate this, they want _minimum_ clicks for onboarding and to get value, any benefit or value that could be derived from the data is miniscule compared to the detrimental effect on signups or retention when this stuff is put in place. It's also surprisingly expensive per verification and wastes a lot of development and support bandwidth. Unless you successfully outsource the risk you end up with additional audit and security requirements due to handling radioactive data. The whole thing is usually an unwanted tarpit.
Depends on what product they manage, at least if they're good at their job. A product manager for social media company know it's not just about "least clicks to X", but about a lot of other things along the way.
Surely the product managers at OpenAI are briefed on the potential upsides with having the concrete ID for all users.
The effect is strong enough that a service which doesn't require that will outcompete a service which does. Which leads to nobody doing it in competitive industries unless a regulator forces it for everybody.
Companies that must verify will resort to every possible dark pattern to try to get you over this massive "hump" in their funnel; making you do all the other signup before demanding the docs, promising you free stuff or credit on successful completion of signup, etc. There is a lot of alpha in being able to figure out ways to defer it, reduce the impact or make the process simpler.
There is usually a fair bit of ceremony and regulation of how verification data is used and audits around what happens to it are always a possibility. Sensible companies keep idv data segregated from product data.
Yes, but again, a good product manager wouldn't just eyeball the success percentage of a specific funnel and call it a day.
If your platform makes money by subtle including hints to what products to prefer, and forcing people to upload IDs as a part of the signup process, and you have the benefit of being the current market leader, then it might make sense for the company to actually make that sacrifice.
No one wants to upload an ID and instead is moving to a competitor!
To still suspect that this must be an evil genius plan by OpenAI doesn't make sense.
Comments on the internet is rarely proof of anything, even so here.
If no one wants to upload an ID, we'd see ChatGPT closing in a couple of weeks, or they'll remove the ID verification. Personally, I don't see either of those happening, but lets wait and see if you're right or not. Email in the profile if you want to later brag about being right, I'll be happy to be corrected then :)
The normalization of identity verification to use internet services is itself a problem. It's described much better than I could by EFF here:
https://www.eff.org/deeplinks/2026/01/so-youve-hit-age-gate-...
> we hope we’ll win in getting existing ones overturned and new ones prevented.
All the momentum is in the other direction and not slowing down. There are valid privacy concerns, but, buried in this very article, the EFF admit that it’s possible to do age-gating in a privacy-preserving way:
> it’s possible to only reveal your age information when you use a digital ID. If you’re given that choice, it can be a good privacy-preserving option
If they want to take a realistic approach to age-gating they should be campaigning to make this approach only option.