Since I learned I was going to be a dad (in 7 months!), I've found these kinds of advertisements increasingly unsettling, in an uncanny-valley kind of way.
I love my tiny one. I've heard the quick little heartbeat. I'm largely responsible for if this little person grows up happy and healthy. The enormity of the ensuing feelings is impossible to express.
Uncanny valley situations arise when a simulation looks almost real, maybe 96% real, but the 4% difference is very unsettling because it just looks _off_. You feel a creeping sensation that something is wrong.
In this video, Google very poignantly portrays a bunch of vibrant people, children and fathers prominently featured. They are picking at the deepest heartstrings I've ever known. At the deepest anxieties and aspirations that it is possible to have in the human experience. It's 96% poignant.
But...they're doing this for what reason again? So they can sell me a $250 piece of electronics and absorb my family into their ecosystem? It's a 4% that makes the entire rest of it feel fake.
Turns out that cognitive dissonance relating to your children, even peripherally, is really uncomfortable. :/
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On the purely economic level, Google is offering a hunk of electronics and software for $250. (There are secondary economic effects too; the Chromebook will encourage the use of Google services, etc).
On the emotional level, Google is offering an an experience and trying to show how it could be a part of your family life and make it better. And you are offering Google employees a chance to feel like they're making the world better (speaking as a Googler, I can say that I definitely care about that sort of thing).
As a completely honest question: do you feel this way about ads that sell diapers/baby-food/etc?
ps. Congratulations on fatherhood!
No, I don't really have this visceral reaction (or at least not nearly as much) to baby companies, but that is probably because none of their stuff that I've seen feels as starkly personal as this video. Maybe their stuff is 50% to 80% compelling, and thus doesn't make it into uncanny valley territory.
Also, because products more fundamentally require themes of babies / children / parenting, so discordance is limited anyway.
That's an interesting thought about the emotional exchange, I never thought of people in a company as recipients in an emotional exchange with their customers. Fascinating.
I'm just hoping that devices such as these can evolve to the point where ubiquitous, online touchscreen and laptop devices run HTML5-based apps that are effectively as good as any native app (for most types of apps) so that I don't have to teach these little ones a whole different programming stack for each device in the house.
But I think the kid connection is a legit part of the point. In the developed world at least, $250 is getting into the range where something stops being an Expensive Piece of Electronics and starts being something that your kids can break without breaking the bank.
Many people would hesitate to give a more expensive laptop to a young kid. But something this cheap changes that equation. So the kid stuff in the ad isn't just heartstring-tugging, it's part of the point.
Having worked in the advertising world at many points in my career, I completely understand the visceral reaction you're talking about (I now work in news).
When my son was born a year and a half ago, my wife and I agreed to a "no screen time" clause for him until the age of two. When he's around, there's no television, laptop screens, Netflix, or iPhones. Occasionally, exceptions occur, and it's not a big deal. NPR and Pandora are acceptable media alternatives in our household.
So far the results have been great. He LOVES to read, and has shown a general disinterest in television when it is on. As a bonus, I've already prevented him from exposure to thousands of advertisements.
For more: http://commercialfreechildhood.org/issue/screen-time
Best of luck to you and your new family.
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1. http://arstechnica.com/gadgets/2012/10/googles-october-29-an...