But the problem of consumer rates just always ratcheting up needs addressed.
Unexpectedly high electricity bills are almost always from actual usage. Unexpectedly high winter electricity bills are usually from resistive electric heating in one way or another.
You didn’t mention their normal December bill in this exact house, which is an important piece of information.
The Fuel Adjustment is the legal loophole difference in the regulated rate vs the market rate. A few scheduled maintenance windows and oh look, we are short power.
I suspect they got slammed with an alternative energy supplier that charges abusively high rates.
With that said, the total cost to the consumer of electricity is 3X what it was 20 years ago, and I am in one of the cheapest markets.
If someone changes to a TOU plan and their bill shoots up, they’re smart enough to blame the plan change and cite that
Most surprise winter time bills are just excess electric heater usage, such as after the purchase of a couple space heaters without thinking about the overall cost.
> This is why there's pushback in some areas that have had deregulated energy markets
What areas have deregulated residential electricity?
17 states in the U.S, plus D.C.