If I see something heading toward failure, I let people know they may want to consider a different approach. That’s it. There’s no need to be harsh or belabor the point but it’s better to speak up than to quietly watch a train wreck unfold.
This clause is doing a lot of heavy lifting. One needs to have good judgement about when and how to help. A lot of people can imagine how things could go better if a bunch of other people changed their behavior in surprisingly simple ways. It's a much smaller subset of people that can correctly push the right buttons to get the other people to actually make those changes succeed at a systematic level.
In a small org it's actually not too hard for good ideas and feedback to get traction. In a larger org for broad concerns it can be fiendeshly difficult. Often the reason why a large project will fail is only truly knowable by a few senior technical people with enough experience and broad context to see the forrest for the trees. Past a certain volume of people involved you can not explain to people why it will fail fast enough to offset the army of clueless stakeholders incentivized to socialize a good-sounding narrative convincing everyone that we need to try. In these cases reductive explanations with the right counter-narrative can work, but they require significant reputational and/or hard authority to pull off.
This is why the article advocates picking your battles in a large org. Often the chance of actually helping is much lower than destroying your own reputation, even if you're right.
The point the author makes is that sometimes you are not in control of those projects. Therefore "letting them fail" seems a false choice constructed by the author.
A better title "You don't know what other people are doing and you don't know why unless it is your job to do so."
Yes, it seems cruel and also counter to ensuring the org succeeds. Your perceived ability as an engineer might go up if your colleagues fail, but your colleagues failing when you knew a possible way for things to go better is harmful to your org's goals and culture. It only takes a small few failures for the bar to be lowered to the point that you yourself may not want to work there.
Even sometimes when other people's projects are NOT your problem and they aren't seeking feedback, sometimes you SHOULD make their flaws your problem if it is of crucial importance to your org. Knowing when you should expend your energy on an initiative like that is in itself a mark of seniority.
The blog itself mentions this a bit.
There are places where this doesn’t happen and I’d argue you learn a lot more at them.
In hypothetical situations where every single person has good intentions, sure. Human beings are complex and sometimes, this doesn’t sit well with others. I personally know of someone who when did this, ended up with a manager escalation and eventually losing their job. Because someone else felt their competence being questioned and took it as an opportunity to get someone who tried to help, get fired.
Sometime a good deed doesn’t go unpunished. Corporate culture mostly dictates that only help when asked, when it will come back to bite you, or if the you know the people who are being helped closely. Everything else, don’t get involved.
This is what I do as well, in writing. Then I drop it. Professionalism demands that I say something. That's part of what I'm being paid to do. But experience has taught me that it's almost certainly not going to change anything, so I just do my duty and move on.
Don't assume that. Why would you assume that? The entire thesis of the article is that you do in fact get penalized for that. Even if you don't care about anything else, you're penalized by loss of ability to make people to take you seriously on other problems.
Funny enough, 2 years after I was told to get on board or keep my mouth shut, customers complained about the very thing I said they would complain about. I felt slightly vindicated, and they had to rearchitect the whole thing to try and accomplish it. It’s been 5 years since the project started and they still haven’t fully shipped the feature.
I think you both are right in different ways.
Some people don’t actually want advice. In those cases, the issue isn’t technical, it’s interpersonal. In my experience, engineers who refuse to hear advice tend to struggle the most for obvious reasons.
Where I’ve gone wrong is taking on the emotional weight of other people’s projects. When I do that, the balance shifts toward more bad outcomes than good ones.
You weren't asking me, but I'll chime in anyhow. If by "backfire" you mean have I suffered any adverse consequences, then no.
Interestingly, in several cases, I've had other engineers talk to me privately to express gratitude that I said something. They had the same concerns as I, but were too afraid to speak up for fear of consequences.
My attitude has always been that if I'm being punished for doing my job then I'm in the wrong job anyway, so I don't worry about it.
I have encountered people who don’t want to hear advice and repeatedly have a sort of knee-jerk negative reaction. It’s very rare though and I’d leave an org if this was the norm. I can count these people on one hand in my 10-year career.
I’ve also encountered people who have an initial negative reaction but considered the advice over the next few days or weeks and later thanked me.
> You shouldn’t ignore a problem when you’re in a position to help.
is incompatible with
> not put emotional investment into it
I'll only help because I care (maybe it's the person, the larger goal, etc). To me, everything behind the experience that I call "care" is an emotional one. If I don't care, then that means it doesn't matter to me, which literally means there's no emotional response/motivation to do it. Is this odd?
If you have the power (as the post mentions - like a CEO) you can suggest, direct or butcher a project and no one would see you as a negative person.
But you can get butchered when you don't have the authority to poke around your concerns.
I would prefer to see the ship sink instead of shooting myself in the foot and risking my influence and credibility - as another comment on this thread said "Sometimes, you have to let people fail".