The statement that is published places blame, if not accusations of criminal behaviour, on their business partner.
IOW, they already overshared with the intent of damaging the reputation of their business partner.
In my mind, they are already behind; had they released the standard business line "Our relationship with $X has come to an end; we apologise for any inconvenience caused" I wouldn't be so quick to judge them.
But, now I *am judging them, because they clearly felt personally aggrieved by what happened, enough to imply the worst without actually coming out and saying what happened.
Same as saying "Behringer is a convicted paedophile": no harm if it's true, right?
That's it. Everything else is dragging the community/customers into a fight that they didn't ask for.
Is there any duty to publish anything? They could release nothing, or nothing with any details, if they have some obligation.
It would have been far better had they not published anything at this point.
I don't think that level of detail would be a privacy violation legally and imo not morally either
How about nothing and continue to resolve the matter privately? If you intentionally leave out important details and context then you're just manipulating public sentiment to gain leverage on the other guy.
the way that normal serious businesses handle situations like this is to simply stop carrying the product, instead of publishing vague, unverifiable accusations of wrongdoing. and then if somebody notices and asks questions, you'd give a statement like "unfortunately we could not come to an agreement to continue our relationship with this vendor, but we're happy to be able to continue offering a number of other comprable products".
I agree in principle, but is there an actual right to privacy in this instance?
I'm asking this in the legal sense, not a moral sense.
They already have.
Here is the tl;dr: My business partner sucks and is a bad person. I am not going to say what he did but he sucks. I am cutting him off.