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So you don't get a separate set of random video-related problems depending on which you use

I don't understand. First, how is that a problem? Second, why is it the default expectation that different operating systems will have the same set of flaws?

Fragmentation makes compatibility and help-finding more difficult. And newbies do get the expectation that the mainstream options aren't all that different, cause that's what everyone tells them.

You kind of moved the goalpost there. That's different from them being unusable. Windows and OSX are different from each other too, are they unusable as well?

I didn't say that fragmentation is the only thing that makes them unusable, it's just one of many. Yeah it is a big thing though.

People do have difficulty switching between Mac and Windows, but each has critical mass so it's still easy to get help with the finer details. And unrelated to fragmentation, anyone tech literate won't have nearly as many showstopping issues to ask about there in the first place.

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