I just bought our entire G&A team M4 Macbook Air 15" for the same price as our Dell Pro laptops.
They are 20% faster, have 2x the battery life, and 8 more gb of RAM. Also standby actually works.
We had done an initial batch of Dell Pro 16 laptops and with 16gb of ram + the 255h (now 258v) it's over $1100 a laptop. Only problem is... they need 32gb of RAM on Windows 11 because the performance was terrible. We were seeing average 88% memory usage for our G&A team at 16gb. The upgrade to 32gb of RAM moves the price to $1500+ each, they also recently swapped to soldered RAM for both Intel and AMD, so we are forced to the $1500+ option with a faster CPU.
Initial reactions have been overwhelmingly positive, about 50% of them are new to Macs and have figured it out, additionally they all love the battery life and performance (most are switching from 11th and 12th gen Intel).
Our more tech savvy members have mentioned the better screen, webcam and audio as positives.
I am considering switching our call center (~200 members) to Mac mini's, the same price as our Lenovo mini PCs and will last a long time, the Core Ultra 210 is not great. My only fear is people stealing them really.
Why would I pay $2000 for Dells mid line series of business laptops? How much is this XPS going to cost vs a Mac book Pro?